Privacy & Security

Ban88 Privacy Policy – Your information is safe with us

Every piece of your data at ban88 is held to the highest security standards. What we collect, how we use it, and how we keep it safe — it's all clearly laid out here.

Last Updated: January 2026

Introduction & Our Commitment

Welcome to ban88. We know how valuable your personal information is. That's why the ban88 Privacy Policy is built on full transparency — so you know exactly what we do with your data and how.

This Privacy Policy applies to the ban88 website, mobile app, and all related services. By creating an account or using any of our services, you agree to this Privacy Policy.

Our Commitment: Your data is never sold to third parties. Never.

We believe privacy is a fundamental right. At ban88, every account detail, transaction record, and gaming history is stored with the highest level of security. Our security technology meets international standards and is updated regularly.

What Information We Collect

Ban88 only collects information that is strictly necessary to provide our services. Collecting data beyond that goes against our policy.

Type of Data What's Included Why It's Collected
Identity Information Name, date of birth, national ID number To complete age verification and KYC
Contact Information Phone number, email address For account security and communications
Financial Information Payment account number, transaction history To process deposits and withdrawals
Device Information IP address, browser, operating system For security verification and fraud prevention
Gaming Information Betting history, win/loss records To ensure responsible gaming

Beyond that, ban88 automatically collects certain technical data such as log files, session data, and performance metrics. This information is collected in fully anonymised form and is used solely to improve service quality.

ban88 never stores your full payment card number or password. Payment details are kept encrypted in a separate, secured system.

How Your Data Is Used

Ban88 uses collected data only for specific, legitimate purposes. Here is a clear breakdown of exactly how your information is used:

  • Account Management: To create, verify, and keep your ban88 account secure.
  • Transaction Processing: To handle deposit acceptance and withdrawal requests promptly.
  • Fraud Prevention: To detect unusual transactions or suspicious activity.
  • Customer Support: To resolve your complaints and queries accurately and without delay.
  • Legal Obligations: To meet the requirements of government and regulatory authorities.
  • Responsible Gaming: To monitor your gaming behaviour and provide support where needed.
  • Service Improvement: To conduct anonymous analytics and improve the platform experience.
  • Promotional Communications: To send you relevant offers and updates with your consent.

You can opt out of promotional emails or SMS at any time through your settings.

Data Sharing & Third Parties

Ban88 does not sell, rent, or share your information with third parties for commercial purposes. In certain cases, however, data may be shared with trusted partners to support our operations:

  • Payment Providers: Approved payment gateways including Mobile Banking, Nagad, and Rocket — for transaction processing only.
  • KYC Verification Authority: Licensed security agency for identity verification.
  • Technology Partners: Server hosting and cybersecurity service providers.
  • Legal Authorities: When required to provide information under a court order or government directive.

All partners are bound by strict non-disclosure agreements (NDAs). They may only use the data for the specific purpose it was shared for — nothing else.

We are legally required to share information with government authorities in cases involving legal investigations or money laundering.

Cookies & Tracking Technologies

Ban88 uses cookies and similar technologies to keep the website and app running smoothly and to improve your experience. Cookies are small text files stored on your device.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Performance Cookies: Monitors page loading and server performance.
  • Functional Cookies: Remembers your language preference and settings.
  • Analytics Cookies: Collects anonymised data to understand which features are used most.

You can manage cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain features.

Data Protection Methods

Ban88 uses industry-leading technology to keep your data secure. Our security infrastructure is protected across multiple layers:

  • SSL/TLS Encryption: All data transfers across the website and app are protected with 256-bit encryption.
  • Data Encryption: All stored sensitive data is secured with AES-256 encryption.
  • Two-Factor Authentication (2FA): OTP verification is available for added security at login.
  • Firewall & DDoS Protection: To protect servers from cyberattacks.
  • Regular Security Audits: A third-party team of experts conducts regular system audits.
  • Restricted Access: Only authorized personnel can access specific data.

Your password is stored as a hash — no ban88 employee can ever see your password.

Your Rights

As a ban88 user, you have clear rights over your personal data. We respect these rights and make them straightforward to exercise:

Right to Access Your Data

You can request to know what information we hold about you.

Right to Rectification

You may contact support to request corrections to any inaccurate or incomplete information.

Right to Erasure

After account closure, you may request deletion of any data beyond what we are legally required to retain.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You can download your data in a machine-readable format.

Right to Opt Out of Marketing

You may opt out of promotional communications at any time.

To exercise any of these rights, contact our support team. Requests are typically processed within 7 business days.

Children's Privacy

Ban88 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

If any data belonging to a minor is found in our system, it will be deleted immediately and the associated account will be closed.

If you believe your child has created a ban88 account, please contact our support team immediately. We will take swift action.

How Long We Retain Your Data

Ban88 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration of the active account and 5 years after closure.
  • Transaction Records: A minimum of 7 years as required by financial regulations.
  • KYC Documents: 5–7 years as required by law.
  • Customer Support Records: 2 years after the issue is resolved.
  • Log Files: 90 days for security purposes.

Once the retention period ends, data is securely deleted or anonymized.

Privacy Policy Changes

Ban88 may update this Privacy Policy from time to time. Members will be notified in advance of any significant changes:

  • You will be notified of any policy changes via email or an in-platform notification.
  • The updated policy takes effect from the date of change.
  • Continued use of the service after any changes constitutes acceptance of the updated policy.
  • If you object to the updated policy, you may request to close your account.

The date of the latest update will always be shown at the top of this page.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our dedicated privacy team is available 24/7, 7 days a week.

  • Email: [email protected]
  • Response Time: Usually within 24–48 hours
  • Live Chat: Live chat support is available directly on the platform

Your privacy is our top priority. ban88 is always here for you.


Our Security Measures

The technologies and policies ban88 follows to protect your data.

SSL 256-bit Encryption

All data transferred between you and our servers is protected with 256-bit SSL encryption — the same technology used by international banks.

Two-Factor Verification

OTP verification at login ensures that only you can access your account. Even if your password is compromised, your account remains secure.

No Sale of Data

Under ban88's strict policy, none of your data is ever sold to third parties. Your information belongs to you.

Licensed Platform

Ban88 operates under an international gaming license. Complying with the regulatory authority's strict privacy rules is a legal obligation we take seriously.

Regular Security Audits

An independent security team audits the ban88 system every quarter. Any vulnerabilities found are resolved promptly.

KYC Verification

Every account is verified through KYC. This prevents fraud and keeps genuine users' data secure.


Get started safely on ban88

Your data is completely secure. Register with ban88 today and enjoy the best gaming experience in Bangladesh — with total peace of mind.

By registering, you agree to our Terms and Conditions and Privacy Policyto the terms.

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